The maib “Șoldănești” Branch: more convenient, customer-centric and in a new location, in the heart of the town
The “Șoldănești” Branch recently joined the renovated series of maib branches. It is ready to serve its customers in a new space, downtown in Șoldănești, on 2 Păcii Street and in a new format, more customer-centric, focusing on service quality, fast and with added convenience.
Aliona Stratan, maib First Deputy Chairwoman of the Management Board:
"Simplified processes, reduced waiting time and a varied portfolio of banking products that's what maib customers from Șoldănești will now have. We created areas designed according to customer’s needs to make their interaction with maib simple and easy. We created the alto area, next-level premium banking, for more specific needs. The conditions created in the branch are no different from those in the capital. We are happy to serve our customers in a next-level environment and offer the best working conditions to our employees”.
The branch offers the full spectrum of banking services and products, consulting for personal and business plans, being available to both individuals and entrepreneurs from the district and region.
Svetlana Goian, Director of the maib Șoldănești Branch:
"This renovation is beyond the expectations of our team and customers. Everything has become easier, more accessible, transparent, and more convenient. We've become collectors of compliments from our customers about how they feel when they walk through our door and receive the best banking service. It is an honour for us to serve our customers in such a warm atmosphere and to invest professionalism, empathy and friendship in the relationship with each customer."
Following the new operational model, the maib “Șoldănești” Branch offers customers several areas dedicated to different banking needs:
Self-service area - dedicated to quick banking operations for customers who want to do certain operations at payment terminals autonomously and in short time, such as: paying bills, paying credit, checking the account, depositing cash in the account, etc.
Transactional area – facilitates multiple operations at a single counter, with faster service for a wide list of operations and, implicitly, saving valuable time for everyone.
The consulting area is semi-private, making easier direct communication and analyzing complex personal or business development needs and plans. This area is more relaxing and suitable for making important decisions such as mortgages, business loans or things alike.
“Alto” premium area – ensures the confidentiality of meetings for premium banking customers and offers the opportunity to perform various banking operations and unique experiences in maximum comfort conditions.
Nadejda Răileanu, maib customer:
“I have been a maib loyal customer for over 30 years, and I thank the “Șoldănești” Branch team for the intelligence, amability and help they give us every time. I want to emphasize the merits of this team and the beautiful change you have made. I wish you success in everything you do. Maib, you have the golden touch!"
The “Șoldănești” Branch is open daily, from Monday to Friday, between 09:00 and 17:00, without break.
About maib
Maib is the largest bank in Moldova, with 120 subdivisions, 58 branches and 62 agencies distributed uniformly throughout the country. The bank serves about 30% of the country’s population and is one of the largest employers in the Republic.
