Christmas maibank meetup: How the App Evolved in 2025 and What’s Next in 2026
At maib, digital transformation starts with people. On December 9, at maib park, the special edition of the Christmas maibank meetup, took place, a gathering dedicated to open dialogue with users of the maibank app. The event reaffirmed the importance of direct customer involvement in developing one of the most widely used and appreciated banking apps in Moldova.
The discussions focused on real experiences and customer expectations. Feedback collected during such meetings helps simplify processes, increase clarity, and create a more intuitive and personalized digital experience.
Participants reviewed the main releases of 2025 and how they evolved thanks to suggestions received from the community. Additionally, attendees got an exclusive preview of the plans for 2026, a year in which maib will continue developing maibank based on people’s real needs and their pace of digital transformation.
Aliona Stratan, First Deputy of maib:
“Maibank is the app built together with the people who use it every day. For us, dialogue with our customers is a core principle of development. Every piece of feedback received at the meetup helps us refine the app and create a digital experience where people truly feel at home. I thank our customers for their openness and for being the compass guiding the experience they want in their mobile app.”
The relaxed, festive atmosphere created the perfect setting for authentic exchanges of ideas. At the same time, the meeting also confirmed the fast-paced rhythm at which maib is developing its digital platforms.
Sergiu Groza, Head of the Digital Platforms Orchestra at maib:
“Maibank has evolved steadily thanks to direct feedback from users. It helps us understand where we need to simplify, what we can automate, and how we can make every interaction smoother. 2026 will be a year in which we will continue delivering features created together with the community—quickly, user-focused, and with a real impact on everyday life.”
Currently, over 860,000 clients use maibank services, and approximately 80% of bank loans and deposits are contracted and opened online through the mobile app.
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