The maib "Drochia" Branch - more modern, colorful and customer-centric
In line with its promises to provide customers with quality banking in a simple and easy way, maib continues to transform its branch network and agencies according to the new brand identity. Thus, the "Drochia" Branch is now aligned with the updated design, which has become more modern, more colorful, with more convenience.
Aliona Stratan, First Deputy Chairwoman of the Management Board at maib:
„We have a promise to fulfil: to create simple financial solutions that inspire people to be happier and businesses more successful. That's why we make every effort so that maib customers from all over the country benefit from quality banking services at the highest level, from simplified processes adapted to their needs. All our modernized branches and everything we do reflect that we put the customer at the center of our attention. I am happy to note that the experiences we offer to our employees and customers are among the best, and this means that we are on the same line with their needs and desires, becoming a reliable and long-term financial partner”.
Located at the same address: 21 Mitropolit Varlaam str., Drochia, in a more colorful, bright, comfortable and relaxing space, the branch team is available to customers with innovative banking products and services.
Natalia Josanu, Director of the maib ”Drochia” Branch:
„We are very pleased to share with our customers the result obtained from the modern style renovation of the maib "Drochia" Branch. The comfortable atmosphere, the background music, the pleasant smell, the attractive and fresh colors that convey a good mood confirm once again that the customer, arriving here, literally from the door, becomes the attention center of the bank's employees. I am firmly convinced that shortly, people who value time, convenience, quality banking products and services, will become maib customers. We warmly welcome them to visit us!”
The branch is organized into zones dedicated to different customer needs, designed and implemented for fast banking without the need to go to various counters for multiple transactions.
Self-service area – dedicated to quick banking operations such as paying bills, reimbursing the loan, checking the account, top up the account etc.
Transactional area - enables the facilitation of multiple transactions at a single counter, with faster service, saving valuable time for everyone.
The consulting area facilitates direct communication, being semi-private, relaxing and suitable for making important decisions, such as those related to mortgages, business loans or things alike.
The "Drochia" branch also has a meeting room for business discussions of maib customers, for ideas and future plans. The branch is open every day, from Monday to Friday, between 08:30 and 16:30, without a break.
About maib
Maib is the largest bank in Moldova, the distribution network having both physical and digital presence. It has 54 branches and 55 agencies, 338 ATMs and almost 12,774 POS-terminals, evenly distributed throughout the country. The bank serves about 30% of the country's population and is one of the largest employers in the country.
