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Consumer protection

In Moldova, consumers have been reimbursed approximately 0.5 million lei following complaints filed since the beginning of 2026

In Moldova, consumers have been reimbursed approximately 0.5 million lei following complaints filed since the beginning of 2026

In Moldova, based on the results of the first half of 2026, consumers were able to obtain refunds and replacements for substandard goods and services following dozens of complaints. Complaint statistics show which categories of violations were most frequently the subject of investigations, as well as what measures regulatory authorities took following their inspections.

12 August 2026 · 15:46

In Moldova, 30% of consumer disputes will be resolved out of court by 2030

In Moldova, 30% of consumer disputes will be resolved out of court by 2030

Moldova is preparing a major overhaul of its consumer protection system: authorities plan to redistribute responsibilities among government agencies, move some complaint handling online, and expand out-of-court dispute resolution. The program also includes new requirements for e-commerce, digital goods, and corporate practices that could significantly change the rules of the game for businesses and consumers.

11 August 2026 · 13:49

AmCham Moldova proposes clarifying the rules for the evaluation of goods and services in the consumer protection law

AmCham Moldova proposes clarifying the rules for the evaluation of goods and services in the consumer protection law

AmCham Moldova has urged changes to draft consumer protection rules tied to the digital economy and e-commerce package, arguing that several provisions on technical inspections, cost recovery and notification procedures remain unclear. The business group says the current wording could create extra burdens for companies and leave important dispute-resolution details unresolved.

8 August 2026 · 10:39

Moldova is drafting a law on home loans to protect consumers

Moldova is drafting a law on home loans to protect consumers

A draft law has been put up for discussion in Moldova that is intended to change the rules for granting home loans and strengthen protections for borrowers. The bill sets forth new requirements regarding disclosure, creditworthiness assessment, and contract terms, and could have a significant impact on the operations of banks and nonbank lenders.

4 August 2026 · 08:25

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