Moldova is developing its first National Strategy for Financial Inclusion
According to the National Bank of Moldova (NBM), the Strategy aims to bring financial services closer to citizens and reduce social and regional inequalities. The concept of the document was approved last week by the National Coordination Council for Sustainable Development and will form the basis for the development of the strategy itself. The concept defines priority areas for action and key objectives for improving financial inclusion in Moldova. The goal is to ensure access to financial services, support the growth of the quality of life and well-being of citizens, and improve the quality of financial services for citizens and households from different social strata, with a focus on vulnerable groups or those excluded from the financial system. Small and medium-sized enterprises are also a focus of attention. The draft Strategy includes several priority areas: the use and quality of financial services (diversification and adaptation of financial services to the real needs of all consumers), the payment ecosystem (development and modernization of payment infrastructure with a focus on regions with low levels of digitalization), protection of financial services consumers (strengthening protection mechanisms, effective complaint handling, and prevention of abuse), and financial literacy (improving financial literacy, including digital literacy). As a result, the Strategy will help reduce social and regional disparities in access to financial services, stimulate innovation and digitalization in the sector, strengthen consumer protection, and develop the financial skills of the population. The document was initiated by the National Bank with technical support from the World Bank through the M-GROW program and with the participation of the Ministry of Finance, the National Financial Market Commission, the Ministry of Labor and Social Protection, the Ministry of Economic Development and Digitalization, the Ministry of Education, and the Moldovan Banks Association. Consultations on the draft are being held until August 28: https://shorturl.at/VwTqi. // 18.08.2025 — InfoMarket.
